Our Services
Your partners in subsurface interpretation succcess
Whether it’s troubleshooting, software updates, hands-on interpretation support, or tailored consultancy for specific subsurface challenges, our global teams are here to help.
CONSULTING
Eliis offers tailor-made services for energy companies—from integrated interpretation studies using PaleoScan™ to technical assistance and expert advisory.
Our consultants bring global experience in seismic interpretation, delivering successful projects across a range of geological settings. By partnering with Eliis, you can accelerate exploration, gain clearer insights, and reduce risk in well planning.
Deliverables are fully customizable and may include attribute volumes, geomodels, horizon stacks, subtle stratigraphic surfaces, 3D objects (faults, geobodies), and a detailed interpretive report. PaleoScan™ outputs can also be exported to other platforms on request.
PALEOSCAN TRAINING
Our training courses can be delivered virtually, at your company’s premises, at major international training centres, or at any of our global offices.
Fundamentals Training
The PaleoScan™ Fundamentals course teaches participants how to build accurate geological models efficiently. Through a mix of theoretical sessions and hands-on exercises on seismic datasets, attendees learn core functionalities and practical applications of the software. Training datasets and manuals are included.
An Advanced course is also available, focusing on workflow optimization and the use of PaleoScan™ add-on modules.
Custom Training
Tailored to your project needs, our custom training provides hands-on learning with your own dataset. Our experts will guide you through advanced tools and workflows to help you maximize the value of PaleoScan™.
E-Learning Fundamentals
Eliis recently launched an online PaleoScan™ Fundamentals program, allowing you to learn at your own pace from anywhere. Complete all sections and quizzes to earn certification. This e-learning is part of our PULSE initiative and is accessible through your online portal.
SUPPORT
Support Services
Eliis delivers to its customers the highest quality technical support in the industry. Our best and brightest support teams based in Montpellier (France), Houston (Texas, USA), Rio de Janeiro (Brazil), Kuala Lumpur (Malaysia) and Perth (Australia) deliver a high quality support by answering your questions and resolving your tickets in a timely manner.
It is part of our DNA to work closely with our customers, listen to their needs and figure out what challenges they are actually going through. This allows us to offer better targeted and tailor-made solutions.
An introduction to PaleoScan™ technology can be provided in combination with a consultancy service performed on your dataset.
PaleoScan’s technical support is included in the Maintenance & Support fees for perpetual licenses as well as during the evaluation process and rental period.
Support Levels
The technical support takes different forms:
- Eliis technical support experts resolve bugs, and crashes and ensure IT support.
- Our PaleoScan™ consultants also deliver the best guidance from basic to advanced tools. Depending on your needs, the consultants can help you optimize your parameters/results and perform project management.
- They can also guide you through the most advanced workflows on your project dataset to make the most out of PaleoScan™ greater functionalities.
Technical support can be conducted by phone, email or online sessions.
Mentoring/onsite support:
Struggling with your projects or PaleoScan™ tools/workflows?
Our technical team can visit your facilities to organize a 1 to 1 support session.
For support, please email us at support@eliis.fr
Our technical team will follow up shortly with a Microsoft Teams invitation to assist you directly with your request.
